Privacy Policy

At UniSoft, your privacy is our priority. This Privacy Policy explains how we collect, process, store, protect, and use your personal information whenever you interact with our website, AI solutions, software development services, mobile applications, automation systems, and digital platforms.

Effective Date: June 19, 2026Version 2.0

1. Overview

UniSoft is committed to maintaining transparency, protecting customer privacy, and implementing industry-standard security practices.

This Privacy Policy applies to every visitor, customer, business partner, and user of our website and services.

2. Services Covered

  • AI Automation
  • AI Agents & Chatbots
  • Website Development
  • Software Development
  • Mobile App Development
  • UI / UX Design
  • SEO & Digital Marketing
  • Cloud Solutions
  • Business Automation

3. Information We Collect

  • Name
  • Email Address
  • Phone Number
  • Company Information
  • WhatsApp Conversations
  • Website Contact Forms
  • IP Address
  • Browser Information
  • Device Information
  • Usage Analytics

4. How We Use Information

  • Deliver requested services.
  • Improve website performance.
  • Develop AI-powered solutions.
  • Provide customer support.
  • Respond to inquiries.
  • Prevent fraud.
  • Maintain platform security.
  • Comply with applicable laws.

5. AI Services

If you interact with our AI chatbots, AI agents, automation workflows, or intelligent software, certain prompts, messages, and uploaded content may be processed solely to provide the requested functionality and improve service quality.

6. Cookies & Tracking

  • Essential Cookies
  • Performance Cookies
  • Analytics Cookies
  • Preference Cookies
  • Security Cookies

7. Third-Party Services

We may integrate with trusted providers including Google Analytics, Google Cloud, Meta (WhatsApp), payment gateways, hosting providers, AI platforms, and cloud infrastructure services.

8. Data Security

We implement encryption, secure authentication, access controls, firewall protection, continuous monitoring, and modern cybersecurity practices to safeguard your information.

9. Data Retention

Personal information is retained only for as long as necessary to fulfill contractual obligations, comply with legal requirements, resolve disputes, and improve our services.

10. Your Rights

  • Access your personal information.
  • Correct inaccurate data.
  • Request deletion.
  • Withdraw consent.
  • Request data portability.
  • Object to processing where applicable.

11. Children's Privacy

Our services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children.

12. Policy Updates

We may update this Privacy Policy periodically. Any significant changes will be reflected by updating the effective date shown at the top of this page.

Frequently Asked Questions

Does UniSoft sell or share my personal information?

No. UniSoft does not sell, rent, or trade your personal information. Your data is used solely to provide our services, improve user experience, respond to inquiries, and fulfill legal obligations.

Can I request that my personal data be deleted?

Yes. You may request access, correction, or permanent deletion of your personal information at any time by contacting our support team. We will process valid requests in accordance with applicable privacy laws and our data retention policies.

How does UniSoft protect my information?

We use encrypted connections (HTTPS), secure cloud infrastructure, access control mechanisms, regular security monitoring, and modern cybersecurity practices to protect your personal and business data against unauthorized access, disclosure, or misuse.

Are conversations with AI chatbots stored?

Some interactions may be temporarily processed to provide AI-powered responses, improve system performance, and troubleshoot technical issues. We do not use customer conversations for unrelated purposes without appropriate permission or a valid legal basis.