1. Overview
UniSoft is committed to maintaining transparency, protecting customer privacy, and implementing industry-standard security practices.
This Privacy Policy applies to every visitor, customer, business partner, and user of our website and services.
2. Services Covered
- AI Automation
- AI Agents & Chatbots
- Website Development
- Software Development
- Mobile App Development
- UI / UX Design
- SEO & Digital Marketing
- Cloud Solutions
- Business Automation
3. Information We Collect
- Name
- Email Address
- Phone Number
- Company Information
- WhatsApp Conversations
- Website Contact Forms
- IP Address
- Browser Information
- Device Information
- Usage Analytics
4. How We Use Information
- Deliver requested services.
- Improve website performance.
- Develop AI-powered solutions.
- Provide customer support.
- Respond to inquiries.
- Prevent fraud.
- Maintain platform security.
- Comply with applicable laws.
5. AI Services
If you interact with our AI chatbots, AI agents, automation workflows, or intelligent software, certain prompts, messages, and uploaded content may be processed solely to provide the requested functionality and improve service quality.
6. Cookies & Tracking
- Essential Cookies
- Performance Cookies
- Analytics Cookies
- Preference Cookies
- Security Cookies
7. Third-Party Services
We may integrate with trusted providers including Google Analytics, Google Cloud, Meta (WhatsApp), payment gateways, hosting providers, AI platforms, and cloud infrastructure services.
8. Data Security
We implement encryption, secure authentication, access controls, firewall protection, continuous monitoring, and modern cybersecurity practices to safeguard your information.
9. Data Retention
Personal information is retained only for as long as necessary to fulfill contractual obligations, comply with legal requirements, resolve disputes, and improve our services.
10. Your Rights
- Access your personal information.
- Correct inaccurate data.
- Request deletion.
- Withdraw consent.
- Request data portability.
- Object to processing where applicable.
11. Children's Privacy
Our services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children.
12. Policy Updates
We may update this Privacy Policy periodically. Any significant changes will be reflected by updating the effective date shown at the top of this page.